Shady Shores Ownership Change
By now you should have received a letter from Chris and Christina Lee announcing the sale of Shady Shores Campground. Given that the opening of the 2019 season is a long way off, we would like to introduce ourselves to you now as the new owners. As some of you may know, my wife Cheryl and I have owned Fair Point Marina for the past 11 years. The Lees have been great neighbors and we have always thought Shady Shores would be a good fit for us when the time came for the Lees to retire. We are grateful to them for giving us this opportunity. Shady Shores is a very special place and we are proud to be the new owners along with our son Evan.
We are sure you have questions about what the ownership change means for the campground and for you and your family. We have put together the attached list of “Questions and Answers.” If you have other questions, please don’t hesitate to contact us.
Tim Feagans will have overall responsibility for managing Shady Shores. He will manage the staff, handle projects, oversee repairs and improvements and otherwise address any issues concerning the campground.
Cheryl Feagans will manage back-office functions such as invoicing, bill payments and customer billing issues. We plan on hiring an on-site office manager early next year. This individual will handle phone calls and emails, process payments, check-in guests, handle store merchandise sales, etc.
Schyler Barnes has been managing Fair Point Marina for many years now. He will be assisting Tim in managing the campground particularly when Tim is away. Schyler is a very knowledgeable and capable guy. He can handle any issue you may have.
We will introduce you to the rest of our team in the coming weeks.
We don’t have any plans at present to change the name.
No. You can still reach us at 315-947-5488. During the off-season, feel free to leave us a message and we will return your call promptly. Once the season begins, we will have someone answering the phone on a daily basis to serve you.
Yes, email is often the best way to reach us. It’s quick and easy, and we are able to respond to you more quickly as your messages come directly to our mobile devices. The main email address is:
info@shadyshorescampground.com.
You can keep using the same mailing address as before.
Shady Shores RV Resort and Campground
P.O Box 24
Fair Haven, NY 13064
Five Lees, Inc. assigned all of the 2019 season contracts to TCE Resorts LLC (owned by Tim, Cheryl and Evan Feagans). All of the site pricing and other terms of your contract remain in full force and effect. And yes, your RV assignments will remain the same too (barring any unforeseen circumstances).
We don’t know yet. We think it is important to get to know all of you and understand what you want from the campground before we start creating projects or making changes. It’s one reason why we asked you to complete the survey questionnaire. The survey results were quite helpful in understanding who you are and what you want from the campground. We also look forward to meeting all of you and getting to know you better.
We are committed to providing you and your families with the best possible experience of any campground in upstate New York. We will work tirelessly toward that goal each and every year.
